Tuesday 9 September 2025
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Service Integration and Management (SIAM)

Service Integration and Management (SIAM) is a management approach used to coordinate multiple service providers, ensuring seamless delivery of services to the business. It provides a governance framework that defines roles, responsibilities, and processes for integrating services from internal and external providers.

Scrum

Scrum is an agile framework for managing and completing complex projects, particularly in software development. It emphasizes iterative work cycles, known as sprints, regular team collaboration, and continuous feedback to deliver value quickly and effectively.