Focus Areas
ITIL concentrates on IT service management (ITSM), focusing on delivering and supporting IT services throughout their lifecycle. ASL focuses specifically on the management and maintenance of applications.
Key Differences
- Scope: ITIL covers the entire IT service landscape; ASL is dedicated to the application domain.
- Audience: ITIL is used by service desks, operations teams, and service managers; ASL targets application managers and development teams.
- Processes: ITIL includes incident, change, problem, and service level management; ASL includes application lifecycle, impact analysis, and design coordination.
Complementary Use
Many organizations use ASL and ITIL together: ITIL manages the services, while ASL ensures the underlying applications function and evolve as needed.